Thank you for shopping with Nasty-Gal-USA! We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a simple return process.
**Return Period:**
You may return items within 30 days of receiving your order.
**Eligibility for Returns:**
To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them. Certain items, such as final sale or clearance items, may not be eligible for return.
**How to Initiate a Return:**
1. Contact us at [email protected] or call us at 620-270-4005 to request a return authorization.
2. Once approved, securely pack the item(s) and include a copy of your order confirmation.
3. Ship the return to the address provided during the return authorization process.
**Refund Process:**
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund. If approved, your refund will be processed and credited back to your original payment method within a certain amount of days.
**Exchanges:**
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
For any questions regarding returns, feel free to reach out to our customer service at [email protected].
Thank you for shopping with us!